Terms of Service

By signing up for Clientell you agree to these terms. Like our privacy policy, we keep this short and human. Read carefully — if anything is unclear, email hello@graysandtech.com before you commit.

Your account

You are responsible for keeping your sign-in email secure and for everything that happens in your workspace. If you invite team members, you are also responsible for those invitations.

What you can use the product for

Pretty much anything legal. Do not use Clientell to:

• Generate or distribute illegal content.
• Harass, defraud, or impersonate other people.
• Attempt to break into our systems or other users' workspaces.
• Resell access without an arrangement with us.

We may suspend or terminate accounts that violate these terms — we will always tell you why if we do.

Your content

You own everything you create in Clientell — clients, projects, line items, invoices, notes. We use it only to provide the service — see the privacy policy for specifics.

Service availability

We do our best to keep the product up and fast. We do not promise specific uptime. If something goes wrong, we will communicate clearly and fix it.

Disclaimers

Clientell helps you generate invoices and track work — it is not a tax, legal, or accounting advisor. The AI assistant routes requests to third-party models; we don't guarantee the accuracy of model outputs. Use professional judgment for anything that matters.

Changes

We may update these terms occasionally. If we make material changes, we will let you know via email or an in-product notice before they take effect.

Questions

Reach us at hello@graysandtech.com. We read every message.